Return and Refund Policy

Effective Date: 27 July 2026

Shri Khatu Shyam Ji Anita Devi Mandir Trust sincerely appreciates every contribution made towards the construction, development, maintenance of the temple, and other charitable activities of the Trust.

As donations are voluntary contributions made for charitable and religious purposes, they are generally non-refundable.

Donation Refund Policy

All donations made through our website are considered final and are not eligible for return or refund once the payment has been successfully processed.

However, the Trust may review refund requests only in exceptional circumstances, such as:

  • Duplicate donation due to a technical or payment processing error.

  • Incorrect donation amount caused by a genuine payment mistake.

  • Multiple transactions completed unintentionally for the same donation.

Any refund request is subject to verification by the Trust.

How to Request a Refund

If you believe your donation qualifies for a refund under the circumstances mentioned above, please contact us within 7 days of the transaction.

Please include the following details:

  • Full Name

  • Email Address

  • Donation Date

  • Donation Amount

  • Transaction ID or Payment Reference

  • Reason for the refund request

Refund Review Process

After receiving your request, the Trust will verify the transaction and review the circumstances.

If the refund request is approved, the amount will be refunded through the original payment method, subject to the processing timelines of the respective payment gateway or financial institution.

Non-Refundable Donations

Refunds will generally not be issued in the following situations:

  • Voluntary donations made by the donor.

  • Change of personal decision after making the donation.

  • Donations already utilized for temple construction, maintenance, religious activities, or charitable purposes.

  • Failure to read the donation details before completing the payment.

Failed or Cancelled Transactions

If your payment fails and the amount is deducted from your bank account, the reversal is generally handled by your bank or payment service provider according to their policies.

If you experience any issues, you may also contact us for assistance.

Contact Us

For any questions regarding this Return and Refund Policy, please contact us:

Shri Khatu Shyam Ji Anita Devi Mandir Trust

Website: https://shrikhatushyamjianitadevimandirtrust.org/

Email: info@shrikhatushyamjianitadevimandirtrust.org

Head Office Address:

H.O. Khasra No. 85, 1st Floor,
Village Budh Pur Bija Pur, North West Delhi – 110036, India

Policy Updates

Shri Khatu Shyam Ji Anita Devi Mandir Trust reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be published on this page along with the updated Effective Date.